Terms and Conditions
OVERVIEW
This website is operated by Bennett & Birch. Throughout the website, the terms “we,” “us,” and “our” refer to Bennett & Birch.
Bennett & Birch provides this website, including all information, tools, products, and services available through this platform, subject to your acceptance of the terms, conditions, policies, and notices outlined here.
By visiting our website and/or purchasing products from us, you agree to participate in our services and be legally bound by these Terms and Conditions (“Terms of Use”), including any additional policies or guidelines referenced within this document.
Please review these Terms carefully before accessing or using our website. By using any part of our website, you confirm that you accept and agree to comply with these Terms. If you do not agree with any part of these Terms, you should discontinue use of our website and services.
We reserve the right to update, modify, or replace any part of these Terms of Use at any time. Any changes will be published on this page, and continued use of our website following such updates indicates your acceptance of the revised Terms.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Use, you confirm that you are at least the legal age of majority in your place of residence, or that you have obtained permission from a parent or legal guardian to allow any minor dependents to use this website.
You may not use our products or services for any unlawful or unauthorized purpose, nor may you violate any applicable laws while using our website, including intellectual property laws.
You must not introduce viruses, malicious software, harmful code, or any other destructive materials to our website or services.
Any violation of these Terms may result in immediate termination of your access to our services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time and for any reason.
You understand that information submitted through our website, excluding payment details, may be transferred across various networks and may require technical adjustments to ensure compatibility between systems.
Payment information is always encrypted during transmission.
You agree not to reproduce, copy, resell, distribute, or exploit any part of our website, services, products, or content without our written permission.
The headings used throughout these Terms are provided for convenience only and do not affect the interpretation or scope of these conditions.
SECTION 3 - ACCURACY OF INFORMATION
We strive to provide accurate and up-to-date information on our website. However, we cannot guarantee that all information is always complete, accurate, or current.
The content provided on this website is for general informational purposes only and should not be relied upon as the sole basis for making decisions without consulting additional reliable sources.
We reserve the right to update, correct, or modify website content at any time without prior notice. It is your responsibility to review any changes made to our website.
SECTION 4 - CHANGES TO PRODUCTS, SERVICES, AND PRICES
Product prices and availability may change at any time without notice.
We reserve the right to modify, suspend, or discontinue any product, service, or part of our website at our discretion.
Bennett & Birch shall not be held liable for any changes, price adjustments, interruptions, or discontinuation of services.
Contract Formation
Products displayed on our website do not represent a legally binding offer but rather an invitation to purchase.
By completing checkout and clicking the purchase button, you submit an offer to enter into a purchase agreement. You will receive an automated order confirmation email acknowledging receipt of your order. This confirmation does not constitute final acceptance of the agreement.
Warranty
All statutory warranty rights remain applicable.
SECTION 5 - PRODUCTS AND SERVICES
Certain products may only be available exclusively through our online store.
While we make every effort to display product colors, images, and details as accurately as possible, we cannot guarantee that your device screen will accurately reproduce all colors.
We reserve the right to limit sales of products or services to specific individuals, regions, or jurisdictions when necessary.
Product descriptions, pricing, availability, and offers may be changed or discontinued at any time without notice.
We do not guarantee that products, services, information, or materials purchased through our website will fully meet your expectations.
All applicable customs fees, import duties, or additional charges imposed by local authorities are the responsibility of the customer.
SECTION 6 - BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order placed through our website.
We may limit or cancel quantities purchased per customer, household, or order at our discretion.
These restrictions may apply to orders placed using the same account, payment method, billing address, or shipping address.
If an order is modified or cancelled, we may attempt to contact you using the information provided during checkout.
You agree to provide accurate, complete, and current purchase information, including email address and payment details, to ensure successful order processing.
For additional information, please review our Return Policy.
SECTION 7 - OPTIONAL THIRD-PARTY TOOLS
We may provide access to third-party tools that we do not control or manage.
These tools are provided “as available” and “as is” without warranties or guarantees.
Any use of third-party tools is entirely at your own discretion and risk. You should review the terms and conditions of the relevant third-party providers before using such services.
SECTION 8 - THIRD-PARTY LINKS
Our website may contain links or content from third-party websites.
We are not responsible for the accuracy, reliability, policies, or practices of external websites.
Any purchases, interactions, or transactions made through third-party websites are solely between you and the relevant third party.
We encourage you to review the policies of third-party providers before completing any transactions.
SECTION 9 - USER COMMENTS AND SUBMISSIONS
If you submit comments, feedback, suggestions, ideas, or other materials to us, you grant Bennett & Birch permission to use, edit, publish, distribute, translate, or reproduce such submissions in any format.
We are not obligated to maintain confidentiality, provide compensation, or respond to submitted comments.
We reserve the right to remove content that we determine to be unlawful, offensive, inappropriate, defamatory, or in violation of intellectual property rights.
You agree that your submissions will not violate any third-party rights or contain harmful software, misleading information, or unlawful material.
You remain solely responsible for any comments or content you submit.
Any customs fees, import duties, or additional clearance charges are not included in product prices and remain the responsibility of the customer.
SECTION 10 - PERSONAL INFORMATION
The submission of personal information through our website is governed by our Privacy Policy.
SECTION 11 - ERRORS AND OMISSIONS
Occasionally, our website may contain errors, inaccuracies, or missing information relating to product details, pricing, promotions, shipping information, or availability.
We reserve the right to correct any errors, update information, or cancel orders affected by incorrect information without prior notice.
We are not obligated to continuously update website information unless required by law.
SECTION 12 - PROHIBITED USES
You are prohibited from using our website or content for:
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Any unlawful purpose
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Violating applicable laws or regulations
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Infringing intellectual property rights
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Harassing, threatening, discriminating against, or harming others
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Providing false information
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Uploading viruses or malicious code
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Collecting personal information without authorization
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Spam, phishing, scraping, or unauthorized data collection
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Any activity that compromises website security
We reserve the right to terminate access to our services if these restrictions are violated.
SECTION 13 - DISCLAIMER AND LIMITATION OF LIABILITY
We do not guarantee that our website or services will always operate without interruptions, delays, errors, or security issues.
You agree that your use of our website and services is at your own risk.
Products and services are provided on an “as available” basis without guarantees beyond those required by applicable law.
Bennett & Birch shall not be responsible for indirect, incidental, or consequential damages resulting from the use of our website or products.
SECTION 14 - INDEMNIFICATION
You agree to protect and hold harmless Bennett & Birch, including its partners, employees, suppliers, and service providers, from claims, damages, or expenses arising from your violation of these Terms, applicable laws, or third-party rights.
SECTION 15 - SEVERABILITY
If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions will continue to remain valid and enforceable.
SECTION 16 - TERMINATION
These Terms remain effective unless terminated by either you or Bennett & Birch.
You may stop using our services at any time.
We reserve the right to terminate access to our services if we believe you have violated these Terms.
Any obligations or liabilities incurred before termination will remain valid after termination.
SECTION 17 - ENTIRE AGREEMENT
These Terms, together with our website policies, represent the complete agreement between you and Bennett & Birch regarding use of our services.
Failure to enforce any provision does not constitute a waiver of that right.
SECTION 18 - GOVERNING LAW
These Terms and any agreements relating to our services shall be governed and interpreted according to the laws of the Netherlands.
SECTION 19 - REFUSED PACKAGES
If a package is refused upon delivery or is not collected from an available pickup location, it will be returned to our fulfillment facility.
A $25 processing and shipping fee may be deducted from any applicable refund to cover return handling costs.
SECTION 20 - CHANGES TO THESE TERMS
The latest version of these Terms will always be available on this page.
Bennett & Birch reserves the right to update, change, or replace these Terms at any time.
It is your responsibility to review this page periodically for updates. Continued use of our website after changes are posted confirms acceptance of the revised Terms.
SECTION 21 - CONTACT INFORMATION
If you have any questions regarding these Terms and Conditions, please contact us at: